Reconcile Merchant Services (PayConnect) Transactions

Sahand Moussavi Updated by Sahand Moussavi

Overview of Reconciliation

There are two main tools in PayConnect used for reconciliation:

  1. Transactions – Used to review individual payment details.
  2. Batches – Used to reconcile daily totals against your bank deposits.

Most reconciliation is done using Batches, with Transactions used for deeper investigation if something doesn’t match.

Log in to PayConnect

  1. Sign in to your PayConnect account.

View Individual Transactions (Detailed Review)

Use this step when you need to look up or investigate a specific payment.

  1. Navigate to the Transactions tab.
  2. Review the list of individual transactions.
  3. Use the search bar to find transactions or apply the filters as needed

Export or Print Transactions

  1. Apply any date filters needed in the Transactions view.
  2. Export or print
  3. Use the report to:
    • Save documentation for internal records or audits

Review Batches for Bank Reconciliation

Batches are the main tool for reconciling with your bank account.

  1. Navigate to the Batches tab.

·         Each batch represents one day’s worth of transactions.

o   Each line = one day

o   Displays the total amount processed for that day

Compare the total to the deposit shown on your bank statement for the same date.

Make sure the total deposited into your bank matches the total processed for that batch.

Export or Print Batch Reports

To make reconciliation easier:

  1. Apply any date filters needed in the Batches view.
  2. Export or print.
  3. Use the report to:
    • Compare totals side‑by‑side with your bank statement
    • Save documentation for internal records or audits

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