Download the Attachment Tool

Lindsey Schurman Updated by Lindsey Schurman

Download the DentalXChange Desktop Service application in order to use the Image Capture feature.

  1. Navigate to the Account page and select Electronic Attachment Settings.
  1. On the Electronic Attachment Settings page, select Download.
  2. The DentalXChange Desktop Service page opens to the Image Capture tab, with the steps for using the Image Capture feature listed below. Select the appropriate download option for your machine.
  1. Run the set up file opening the downloaded .exe file. 
    1. If a version of the DentalXChange Desktop Service application has already been installed on the computer, a pop-up will state "This setup will perform an upgrade of 'DentalXChange Desktop Service'. Do you want to continue?"
    2. Select Yes to continue.
  2. The InstallShield Wizard will launch. Select the Next button and continue with the DentalXChange Desktop Service InstallShield Wizard by selecting the correct actions. Once the install has completed, select Finish to close the InstallShield Wizard
  1. Continue to Claims Awaiting Attachments to capture your first attachment. Here is more information on how to process Claims Needing Attachments.

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