How to Use Real-Time Eligibility

Lindsey Schurman Updated by Lindsey Schurman

Real-Time eligibility and benefits payers deliver up-to date information to DentalXChange regarding qualified patient information. This allows review of most patient eligibility and benefit information in real time.

  1. From the Dashboard, Select Real-Time Eligibility.
  2. Select the Billing Provider, Payer, and Patient details to pull the eligibility information. Select Continue.
  3. The Patient Eligibility will display. Based on the payer, up to three options for benefits will display. Select View Benefits.
    1. General Benefits: Receive a general benefit response with information provided by the payer.
    2. Single Category: Receive a benefit response specific to a Category of Dental Procedures.
    3. Procedure Code: Receive a specific benefit response for a list of procedure codes.
  4. View your benefit response.

How did we do?

Locating Real-Time Eligibility Payers

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