Adding an Attachment to a Claim

Completing a Payer Request for Additional Details

Creating a Custom Attachment Rule

Creating a Stand Alone Attachment

Download the Attachment Tool

FAQs for AttachmentConnect

Locating the Attachment Payer List

Searching for a Claim with Attachments

Using Capture All Attachments

Patient Statements FAQ

Adding Users to DentalXChange

Correcting a Validation Error

Download the Batch Upload Tool

FAQs for ClaimConnect

Medi-Cal Dental: Add Payer Claim ID from NOAs to Claims on Submission

Registering for DentalXChange

Resetting DentalXChange Password

Submitting a Claim Directly on DentalXChange

Uploading a Batch Claim File

Add Payer Credential with Multi-Factor Authentication

Common Reasons for Failed Benefit Checks

FAQ's for Eligibility AI

Introduction to Eligibility AI

Managing Payer Credentials

Manually Running an Eligibility Check

Notes and Benefit Customization

Reviewing Eligibility & Benefit Details

How to setup Payment Plans

Video: How to Process a Refund

Video: How to Process a Void

Video: How to Set Up Payment Plans

Video: How to Use Text-to-Pay

Video: How to use the Virtual Terminal

How to Use Real-Time Eligibility

Locating Real-Time Eligibility Payers

Completing an Enrollment Application