Eligibility AI

​FAQ's for Eligibility AI

Review the most commonly asked questions by dental offices using Eligibility AI

Updated

​Introduction to Eligibility AI

Learn the basics of Eligibility AI including how it works and an overview of each section of the platform.

Updated

​Reviewing Eligibility & Benefit Details

The moment you've been waiting for — the meat and potatoes of Eligibility AI. Learn about where to find each detail of the patients eligibility & benefits.

Updated

Add Payer Credential with Multi-Factor Authentication

Some payers that support enhanced data with Eligibility AI require multi-factor authentication (MFA). Learn how to add the MFA token in Eligibility AI.

Updated

Common Reasons for Failed Benefit Checks

Some appointments will be unable to complete an eligibility check due to missing data or an error. Check out the top reasons for failed checks and learn how to resolve them.

Updated

Managing Payer Credentials

Ensuring your payer credentials are added and up to date is a key component to the magic behind Eligibility AI. Learn the steps to add, update, and delete credentials.

Updated

Manually Running an Eligibility Check

In addition to being able to pull the appointments from your Practice Management System, Eligibility AI has the ability to run manual eligibility checks. If you ever need to run a manual check due to…

Updated

Notes and Benefit Customization

You may sometimes find it necessary to add additional information to the benefits pulled with Eligibility AI, add notes for a particular patient/appointment, or override information retrieved by Elig…

Updated

Contact